MyCare.scot

MyCare.scot is a digital service that brings together your health and social care information in one secure place.

You can use MyCare.scot on the web or download the mobile app to view:

• your medicine and allergy information
• health and wellbeing services near you
• your Community Health Index (CHI) number
• your COVID-19 and flu vaccination record since 2021
• some of the details NHS Scotland has stored about you – like your home address

MyCare.scot will include more features soon.

When using MyCare.scot, your information is protected by the same safeguards that are used for your health and social care information generally.

To use MyCare.scot, you need a verified ScotAccount.

A ScotAccount allows you to access public services online safely and securely. It’s run by the Scottish Government.

First, you’ll create a ScotAccount, then you’ll connect it to MyCare.scot.

If you already have a ScotAccount, you may need to connect it to MyCare.scot.

You’ll be guided through the sign in process when you go to MyCare.scot.

Using MyCare.scot – video transcript in English

Creating your ScotAccount

To create your ScotAccount and verify your identity, you’ll need:

• an email address
• a phone number (mobile or landline)
• a valid photo ID – for example, a passport or driving licence
• access to a mobile phone, tablet or computer with a camera

If you don’t have a photo ID, you can still verify your identity with ScotAccount. You’ll need to answer some security questions.

Read more about how to use MyCare.scot with this how-to guide

Read more information about MyCare.scot

For further support on using MyCare.scot, phone the National Contact Centre (NCC) on 0800 030 8014 (available Monday to Friday, 9am to 5pm).

British Sign Language users can communicate with the National Contact Centre through Contact Scotland BSL’s video relay service. Go to contactscotland-bsl.org or download the app.

MyCare.scot does not send unsolicited text messages asking people to sign up or take urgent action. Messages using urgent language are likely to be scams.

If you receive a suspicious text, don’t click links. You can report it by forwarding the message to 7726. Contact Police Scotland on 101 if personal information has been shared.

Public Services Delivery Scotland (PSD Scotland) has created information guides and videos about the MyCare.scot service. These are available in many languages and formats.

If you need a printed copy or an alternative format like Braille, please call the National Contact Centre on 0800 030 8014.